Cookie Policy
How we use cookies on our websites
This Cookie Policy explains how Net Zero Group Ltd ("we", "us", or "our") uses cookies and similar technologies when you visit our websites, including netzero.co.uk, ioffset.io, and the NetScope platform. This policy should be read alongside our Privacy Notice.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.
Cookies set by the website you are visiting are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable features or functionality provided by external parties, such as analytics, advertising, or social media integration.
Why We Use Cookies
We use cookies for the following purposes:
- Essential cookies: These are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.
- Performance cookies: These help us understand how visitors interact with our websites by collecting and reporting information anonymously. This helps us improve our websites.
- Functional cookies: These enable enhanced functionality and personalisation, such as remembering your preferences and settings.
- Analytics cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
| XSRF-TOKEN | Helps prevent Cross-Site Request Forgery (CSRF) attacks | 2 hours |
| session | Maintains your session state across page requests | Session |
| cookie_consent | Stores your cookie consent preferences | 1 year |
Analytics Cookies
We use Google Analytics to understand how visitors interact with our websites. These cookies collect information anonymously:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated number | 2 years |
| _ga_* | Used by Google Analytics to persist session state | 2 years |
| _gid | Distinguishes unique users | 24 hours |
| _gat | Used to throttle the request rate to Google Analytics | 1 minute |
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in several ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
Opting Out of Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Please note: If you disable cookies, some features of our websites may not function properly, and your user experience may be affected.
Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. These third-party services may set their own cookies to provide their functionality:
- Google Analytics: Helps us understand how visitors use our site so we can improve the user experience
- Stripe: Our payment processor may set cookies to enable secure payment processing
- HubSpot: May be used for customer relationship management and marketing automation
We do not control third-party cookies. You should check the relevant third party's website for more information about their cookies and how to manage them.
Similar Technologies
In addition to cookies, we may also use similar technologies such as:
- Local storage: Allows websites to store data locally on your device, similar to cookies but with larger storage capacity
- Session storage: Similar to local storage but the data is cleared when you close your browser
- Pixels/web beacons: Small transparent images that may be used to track user behaviour and gather statistics
Legal Basis for Using Cookies
Under UK law, including the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR), we are required to obtain your consent before placing non-essential cookies on your device.
Strictly necessary cookies do not require consent as they are essential for the website to function. For all other cookies, we will ask for your consent when you first visit our website, and you can change your preferences at any time.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or as we otherwise deem necessary. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Net Zero Group Ltd
121–122, 3 Hardman Square,
Spinningfields,
Manchester
M3 3HF
Email: privacy@netzero.co.uk
Website: www.netzero.co.uk
Telephone: +44 (0)161 464 4946
Related Policies
For more information about how we handle your data, please also see:
- Privacy Notice – How we collect, use, and protect your personal information
- Terms and Conditions – The terms governing use of our services